What do we do if the screen is dark?

+1 vote
asked Mar 27, 2016 by Ross Peters
My daughter's iphone is not off but it is not functioning. Vibrates for a second when we ouch the round button. Overall not functioning, not receiving or making calls.

1 Answer

0 votes
answered Mar 29, 2016 by ihelpadmin (14,950 points)
 
Best answer

Try to reboot the device. To do that follow these steps:

  1. Press and hold Home & Power button together for 10 seconds.
  2. Release the buttons and wait.
  3. The device will turn on now.
If still can't turn on - connect it to iTunes and make a clean restore.
 
If you need more help - please reply here.
commented Jun 21, 2016 by Gail
The iPhone 4 just lost its screen. saying something about screen curtain on. How do I see my stuff on the screen?