I have a small cresent shapped icon next to only one name when that user sends a message.

+1 vote
asked Apr 11, 2016 by anonymous
What does the small crescent icon represent?  It also does not ring or vibrate when that user sends a message.

1 Answer

0 votes
answered Apr 11, 2016 by ihelpadmin (19,480 points)
Best answer

Maybe the Do Not Disturb mode is activated? You need to check that:

  1. Go to Settings -> Do not Disturb.
  2. Disable the Manual option.

Now you can check if everything is OK.

If still not fixed, please post a screenshot from the messages page.