Something bizarre happened one morning after charging iPhone overnight. The screen just had a line down the middle. Couldn't turn on. Took phone to Apple Store and they tried to get into my phone but... i went brain dead and forgot my Apple id & password.
They placed my Apple id in Recovery Mode and now Ii I finally found my id & password, but of course I'm locked out. I can't get past the Activation screen on my phone or log into iCloud. I just want to get any family photos off phone or icloud before I may have to reset the device. Problem is I can't even log in or go further on my phone after HOLA -- enter Apple Id, etc. Any suggestions? or do I wait like I'm death row with Apple.