Why can’t I download any apps?

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asked Apr 22 by Morna webser
I have an iPhone 6+. I’m trying to download fb messenger specifically, but have the same problem for all apps. I click on install and a message appears saying, “ click continue and and sign in to view billing information”. There is no “continue option”. I have tried to update but same message. I have changed password in iTunes and turned off password required in settings. I was at one point given a “continue” option and it still did not work. I cannot download any apps.

1 Answer

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answered Apr 23 by ihelpadmin (19,480 points)
 
Best answer
Please follow this video guide to resolve this issue