How Can I Use Headphones on iPhone X?

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asked Apr 23, 2018 by Paul
I recently bought a refurbished iPhone X which cane with everything apart from the headphones. I bought a jack Jess from Amazon so that I could use my regular Skullcandy headphones with my new phone. This works fine for a couple of minutes max & then a pop up comes up on the screen telling me that this accessory is not supported on this device! Any ideas guys? Thanks..

1 Answer

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answered Apr 23, 2018 by ihelpadmin (19,980 points)
Best answer
Apple does not make this split cable, so the cable may not be MFI certified. If it’s supposed to work with all iPhone models, contact the manufacturer or Amazon for an exchange. If it’s not listed as MFI certified, try another brand, like the one Belkin makes that is sold on the Apple website.