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How to Fix DF-DFERH-01 error in Google Play Store

+1 vote
asked Mar 6, 2016 by Michael

How to fix DF-DFERH-01 error when open Google Play app? I got the error: Google Play error "Error while retrieving information from server [DF-DFERH-01]". 

I restarted my phone, but I got the same error. How to fix it? Please help me.

Thanks.

Michael

1 Answer

0 votes
answered Mar 6, 2016 by ihelpadmin (19,980 points)
 
Best answer

Try this solution to fix DF-DFERH-01 error. It worked on my Samsung phone:

  1. Open "Google Play" and press home to return.
  2. Now go to Settings -> Applications -> Manage Applications.
  3. Select "ALL", find "Google Play Store" and open it.
  4. Now press "Force stop".
  5. Then press "Clear cache".
  6. Now press "Clear Data".
  7. Press home and open Play Store app and it will work.
If you still got the Play Store DF-DFERH-01 error, reply to this comment.